We are Kreative Luxe Travel and are excited to help you with your travel needs. Please get familiar with our Terms & Conditions.
The following terms and conditions apply to any trip booked with Kreative Luxe Travel (hereinafter referred to as “our” or “us”). By booking a trip with Kreative Luxe Travel you (hereinafter referred to as, “you” “your” or “traveler”) acknowledge that you (i) are 21 years of age or older, (ii) understand and accept these terms and conditions (the “Terms and Conditions”) and (iii) are entering into a contractual relationship with Kreative Luxe Travel.
All trip prices are as posted on the Kreative Luxe Travel website (or third party website) at the time of booking and do not include airfare. Trips are priced per person, based on shared occupancy. Single rooms may be available at an additional cost and the prices will be listed where applicable. Prior to booking, prices are subject to change without notice. If you are using our payment plan option, you must submit a non-refundable, non-transferable, per person deposit (equivalent to the first month’s installment payment or other amount determined by Kreative Luxe Travel in its sole discretion) at the time of booking to reserve your space.
Traveler understands and agrees to satisfy their balance in full no less than 60 days prior to the date of arrival. Should Traveler fail to submit the final payment 60 days out, a 10% late fee will be assessed each day based on the original amount.
If Traveler fails to submit payment in full by 45 days prior to the date of arrival, Kreative Luxe Travel reserves the right to cancel booking and retain 100% of funds paid. Kreative Luxe Travel will notify Traveler in writing of the date & frequency of the scheduled payments.
Kreative Luxe Travel uses a third-party credit card processing company to provide Traveler with a convenient way of submitting payment. Traveler agrees to update Company’s records in the event that Travelers credit/debit card/bank account is closed, expires, or is no longer active for whatever reason. Traveler may contact Kreative Luxe Travel directly to provide updated payment information: shakea@kreativeluxetravel.com
In the event that payment is attempted by Kreative Luxe Travel and is subsequently declined, Company will provide Traveler with a courtesy email notifying Traveler of the declined payment method. If the past due payment is not paid within three (3) days of its due date, there will be a 10% late fee assessed for that interval’s payment.
If payment has not been submitted within five (5) days of the first payment attempt, Kreative Luxe Travel will cancel the Travelers booking and & retain all paid funds.
All payment to Kreative Luxe Travel is non-refundable and non-transferrable. This is because Kreative Luxe Travel has contractual agreements with our hotel, airlines, transportation, and other vendors that will not allow us to obtain any refunds.
Traveler agrees to not file a payment dispute or chargeback through their bank/financial institution and to instead utilize her travel insurance in the event that she can no longer attend the planned trip.
Traveler agrees to not file a chargeback in violation of Kreative Luxe Travel's Refund Policy. In the event that a chargeback is requested and/or processed, Traveler agrees to repay Kreative Luxe Travel for the full amount and be responsible for any fees incurred in recouping payment, including attorney’s fees.
Kreative Luxe Travel do not, under any circumstances, accept responsibility for any damages that result to yourself or anyone else due to the consumption of alcoholic beverages or any other substances. We cannot take any responsibility for the effect drinks or other substances may have on people.
As such, we do not accept liability for any loss, damage, death, or inconvenience that abusing alcohol or other substances may cause you.
Cancellation & Fee Policy
1. Any cancellations or changes must be in writing and sent via email to:
shakea@kreativeluxetravel.com
2. All payments to Kreative Luxe Travel LLC are non-refundable and non-transferable. It is HIGHLY SUGGESTED that you purchase travel insurance as your trip may be refundable through that avenue only. (See terms of your insurance carrier). A link will be provided for insurance once you have secured and paid your deposit. You may visit our website also and choose another Travel Insurance provider or you are free to use your own Travel Insurance provider.
3. If your payment is not received by the final posted due date, then your reservation is subject to be canceled. Late payment of $250 per person is required after final due date listed on your payment plan. Late payment fees are automatically added to your reservation the day after your final due date. All late payment requests must be made in writing to shakea@kreativeluxetravel.com
4. In the event that a passenger is added or dropped from your room, the overall price is subject to change and the reservation is subject to being rebooked at the current rate for that day. You will be notified via email and will have to approve the new rate if applicable before any changes are finalized.
5. There is a minimum $100 name change fee up until 45 days before the departure date. Any name changes within 45 days of departure, or after final payment date will incur a fee of $250, plus any vendor fees. .
6. Traveler understands that upon submission of a chargeback for any portion of the trip cost, traveler terminates all business with Kreative Luxe Travel LLC. Upon receipt of chargeback, the company will terminate the traveler’s trip. Win or lose, the traveler forfeits their participation on the trip in which the chargeback was submitted for as well as any future trips with Kreative Luxe Travel.
Terms & Conditions
1. Guests must make reservations in the full name that is listed on their passport that they will use for travel. If you need to make any changes to a name after travel documents have been issued, clients will be responsible for all name change fees, if applicable.
2. Kreative Luxe Travel advises travelers to check the country's official page for entry requirements. It is the responsibility of each traveler to ensure they meet all entry requirements. Kreative Luxe Travel will provide entry requirements to trip Participants no more than 6-weeks before the trip departure date.
3. Kreative Luxe Travel will not provide refunds or transfers for any trip participant that fails to meet entry requirements for any reason. This includes but is not limited to an unwillingness to get vaccinated, inability to get a covid test, positive covid test results, failure to get visas, etc.
4. Passengers are responsible for ensuring they have the proper travel documents and MUST CHECK with the respective consulate(s) or visa agency to determine whether any visas or passports are required. Passports are required to be valid for at least 6 months after the date of travel. Some countries require a full blank “VISA” page in the passport for stamping purposes. Any information provided in the travel description pertains to US citizens only. Non-US citizens should check with the respective consulate of the country(s) to be visited for current entry requirements. Premier Travel One d/b/a/ Travel Divas does not provide or validate travel requirements for non-US citizens. We strongly suggest all cruise passengers have a valid passport in their possession while cruising.
5. TRAVEL DOCUMENTS: Provided full payment is received no later than your Final Payment Due date, travel documents and travel instructions will be sent via email 30 days or earlier before travel. CHILDREN: All children under 18 must be accompanied by an adult. The minimum age for children on tours is 16. Accompanying adults are responsible for the safety of their children. Please note that many countries have adopted practices to prevent international abductions of children. If a person under the age of 18 years will be traveling with an adult other than his/her parents or with only one parent, a notarized letter written by the parents, or non-traveling parent, granting authorization to travel, including the dates of travel, should be carried.
6. All prices are subject to change until deposit is RECEIVED and APPLIED to the reservation. If the price changes after you have paid your deposit, you will be notified via email. If you do not agree to the increased price, then you may request a full refund of your deposit via email and within 5 days of the notice of increase. After 5 days your deposit will be forfeited.
7. Traveler grants Kreative Luxe Travel LLC the right to take photographs, record videos, and/or use social media posts of Traveler in conjunction with travel and/or activities hosted by Kreative Luxe Travel, before, during, and after such travel and activities. Traveler authorizes Company, its employees, contractors, assignees, transferees, agents, and any other third parties working on Company's behalf, to copyright, use, and publish the photographs, videos, and social media posts in print and/or electronically. Companies may use videos, photographs, or social media posts of traveler with or without traveler's name and for any lawful purposes, including, for example, such purposes as publicity, illustration, advertising, promotion, fund-raising, and social media/internet content. The Company is released from any reasonable expectation of privacy or confidentiality associated with such content.
8. Traveler acknowledges she/he does not expect and will not receive financial compensation of any kind associated with the taking, publication, or other use of such photographs, videos, and social media posts. Traveler further releases Company, its employees, contractors, assignees, transferees, and any third parties acting on Company's behalf from any liability or claims by Traveler or any representative of Traveler, including those relating to the right of publicity or usage of Traveler's name, likeness, image, voice, or any other identifying trait.
9. Traveler understands that the Kreative Luxe Travel offers travel services, events, and activities to customers, which are provided by separate and independent vendors. Kreative Luxe Travel does not operate, control, or otherwise provide the services of these vendors. Hence, the customer understands and agrees that Kreative Luxe Travels not responsible for any operating failure, delay, loss, damage, or injury to Traveler or any resulting claims or damages arising as a result. Further, Kreative Luxe Travel does not and cannot guarantee a certain outcome or a particular result in conjunction with any travel, activities, or events arranged by the Company. While Kreative Luxe Travel will use its best professional efforts to achieve a successful outcome, we make no promise, warranty, or guarantee, either express or implied, as to a specific outcome or result, or the expectation, perspective, or experience of Traveler.
10. All guests waive, releases, discharges and covenants not to sue Kreative Luxe Travel and its affiliates, members, sponsors, organizers or other representatives of the successors for any injuries or damages of any kind suffered as a result of this vacation or any related activity.
While at the resort, guests are solely responsible for any damages to the property and are solely responsible for returning the property to its original state.
11. Traveler agrees to abide by all applicable domestic and international laws and regulations in the countries of travel and residency, regardless of the length of time in said countries. If questioning, apprehension/arrest, detainment, punishment, or incarceration by lawful authorities occurs, Kreative Luxe Travel shall not be responsible or liable, either legally, financially or otherwise, for Traveler's actions or release.
12. Travelers understand it is their responsibility to arrive in time for travel departure or event or activity start. Kreative Luxe Travel assumes no responsibility, liability, or expense for Traveler's inability to travel or participate in any activity or event hosted by Kreative Luxe Travel due to insufficient, inaccurate, or expired travel, medical, and identifying documentation by Traveler, or failure to arrive on time for travel departures or participation in events or activities for any reason, including those reasons that are out of the control of Traveler.
FORCE MAJEURE:
1. There may be times when either party is unable to perform, or
complete performance, under the travel contract for reasons out of each other’s control. These are called force majeure events and, if they occur, make performing under the contract inadvisable, commercially impracticable, illegal, or impossible. Events that may trigger this provision include but are not limited to, acts of God, acts of government, acts of war or civil unrest, insurrection or revolts, military action, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, pandemics, epidemics, illnesses or health conditions prevalent in the area of travel, earthquakes, hurricanes, lightning, and explosions, unexpected legislation, or any other event outside the reasonable control of either party. In the event that a force majeure event occurs, the parties will
look to and follow the cancellation policies of the suppliers, what is stated in the travel proposal, and these terms & conditions. Any changes to those policies are at the sole discretion of the supplier (if applicable) and Travel Agency. Passengers will be informed of their options if a force majeure event occurs.
2. I understand that I may see charges from Kreative Luxe Travel and their Travel Partners and that records will be provided to me to confirm that I submitted or authorized payment(s).
3. Forms are required for all roommates that plan to pay their own deposit and/or payments. Registration forms must be submitted within 24 hours of one another in order to secure a registration.
4. One person will be named the primary client on the booking but all guests sharing the same registration will be equally responsible for paying the balance.
5. In the event that a passenger is added or dropped from your room, the overall price is subject to change.
6. Travelers agree that their safety is primarily their responsibility. Travelers agree to make sure that they know how to participate in activities safely and agree to observe any rules and practices employed to minimize the risk of injury. Travelers agree to stop and seek assistance if they do not believe they can safely continue, limit their participation to reflect their fitness level, and refrain from any and all actions that would pose a hazard to Traveler or others. Travelers understand that, as with any physical activities, they should check with their doctor before embarking upon such activities to verify if they are medically able to participate in any activities. By acknowledging/signing this Travel Agreement form, Traveler acknowledges that they have checked with their doctor and been cleared for any activities they shall participate in. Kreative Luxe Travel
bears no liability for any activity or outcome that may adversely affect the health or well-being of Traveler.
7. Travelers acknowledges that they have voluntarily applied to participate on the trip designated on this application (or a trip which I may change to) and that I have read the description of the trip as it appears in the current Kreative Luxe Travel website relating to the trip, together with all information contained in this application. Travelers are voluntarily participating in this trip with knowledge of the hazards involved. KNOWING AND VOLUNTARY EXECUTION. Travelers have carefully read these Terms and Conditions and the booking information sections of this document, and fully understand its contents. Travelers are aware that this is a release of liability and a contract between myself and Kreative Luxe Travel and agree of my own free will. By signing/acknowledging the trip registration upon booking this trip, Traveler’s agree to these Travel Terms & Conditions and Kreative Luxe Travel LLC Release from Liability, Assumption of Risk and Binding Arbitration Clause for myself and each member of my traveling party.
8. Wheelchairs & Walkers: USA Tours: Pursuant to the Americans with Disabilities Act (the ADA), Kreative Luxe Travel LLC seeks to accommodate disabled travelers to the extent possible and consistent with the specific tour itinerary. Nevertheless, you may find that certain tour features may not be accessible to the extent that you require a wheelchair, scooter, or other special equipment to participate. We cannot provide individual assistance to travelers with wheelchairs or other mobility devices. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters. Passengers are required to advise Kreative Luxe Travelog their accessibility requirements prior to booking in order for Kreative Luxe Travel to determine if reasonable accommodations are available. Janelle Kreative Luxe Travel will endeavor to accommodate special access needs but does not guarantee that it will be able to do so in all cases.
9. Kreative Luxe Travel LLC is not responsible for the services and policies imposed by the airlines. Airline schedules and flights are subject to change without notice. Kreative Luxe Travel LLC is not responsible for penalties incurred for tickets, international or domestic, not issued by Kreative Luxe Travel due to schedule and/or flight changes.
10. Hotel Accommodations: All rooms requested are standard twin-bedded (two single beds) rooms with private facilities unless you have specifically requested a king/ double size bed. Please understand although we will make a bed type request on your behalf, bed types are subject to availability. Room selection in all cases is strictly at the discretion of the hotel's management on a run-of-house basis. Some single rooms are smaller than a standard room size. The number of persons accommodated does not dictate the room size.
11. Although available at most 4 and 5-star hotels, the use of air-conditioning abroad differs greatly from the United States. Many European hotels were built before central air- conditioning was introduced. Air-conditioning is often shut down at night and from the end until the start of the summer months. All hotel rates are not negotiable and based on Kreative Luxe Travel agreements with its suppliers. Hotel check-in time is generally not before 3:00 p.m., and check-out time is before noon. Please be sure that adequate arrangements for accommodations have been taken into consideration when a late-night flight is being used. We reserve the right to make substitutions with hotels of equal standard. There will be no refunds for any difference in the cost of those accommodations.
12. Group Harmony: To ensure the desired group synergy, Kreative Luxe Travel LLC reserves the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group, including, but not limited to, individuals who are intoxicated and/or under the influence of drugs leading to a negative experience for the remainder of the group. Expenses, including cancellation fees.
and/or costs for alternate travel plans or to return home, will necessarily be borne by the passenger. All unused services are non-refundable.
13. KNOWING AND VOLUNTARY EXECUTION: I have carefully read these Terms and Conditions and the booking information sections of this document and fully understand its contents. I am aware that this is a release of liability and a contract between myself and Kreative Luxe Travel LLC, and I agree of my own free will. By signing, I agree to these Travel Terms & Conditions and Kreative Luxe Travel LLC Release from Liability, Assumption of Risk, and Binding Arbitration Clause for myself, each member of my traveling party, and any minor children accompanying me.
14. VOLUNTARY PARTICIPATION: I acknowledge that I have voluntarily applied to participate in the trip designated on this application (or a trip which I may change to) and that I have read the description of the trip as it appears in the current Premier Travel One d/b/a We Travel website relating to the trip, together with all information contained in this application. I am voluntarily participating in this trip with knowledge of the hazards involved.
Kreative Luxe Travel
Atlanta, Georgia, United States
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